A Fork in the Road for Europe: Investing Post-Brexit

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“Every new beginning comes from some other beginning’s end” – Seneca

A few days after the Brexit vote, which caught most people by surprise, us included, we believe that there are two questions which really matter for investors:

  1. Will policymakers succeed in stabilizing a violent, negative market reaction in the short-term?
  2. What will happen to the process of European integration and to the European Union, as we got to know it, in the medium to long-term?

There is no doubt that the vote opens a new period of uncertainty for the future of the European Union’s original design, but it is extremely difficult at this stage to make any prediction on the likely path that European leaders will take in order to repair the damage done to the EU (ie, the new idea, after the vote, that European integration project could become reversible).

So let’s start with the first question. The consensus view – that a long Brexit process could result in two or more years of difficult negotiations between a new UK political leadership and Brussels – may increase the probability of recession in both Europe and the UK. In fact, uncertainty around the UK’s future trading relationships could affect economic activity, reduce investment and hurt consumer confidence. The sterling devaluation could continue as uncertainty could lead to an interruption of the flow of capital to the UK and eventually lead to lower growth.

Are We Facing a New “Lehman Event”?
We do not believe so, for a simple reason: leverage. By 2008, a massive amount of leverage had been accumulated in the private sector, based on the assumption (subsequently proven false) of risk spreading in a myriad of structured products. Post-Lehman it was the subsequent chaotic unwinding of the positions that lead the global financial system to a sudden stop.

Nothing like this has ever happened with reference to the European integration project, and if anything, any major exposure to European assets has been based on the assumption that the Euro, as a common currency, will always have the backing of the ECB, especially after the famous “whatever it takes” speech from ECB president, Mario Draghi.

Therefore the real question is whether financial markets, in risk-off mood, will continue to have the backing and support of Central Banks’ action and whether this will continue to be considered credible by investors. We believe that Central Banks (like the ECB) currently engaged in Quantitative Easing could make adjustments to their purchasing programs, while others (like the Fed) which have started a path of policy normalization could delay expected rates hikes, and so on.

In other words, the activity of supporting financial assets through massive injections of cash and with zero/negative interest rates could be prolonged.

However, markets may question the efficacy of additional monetary policy, putting the credibility of Central Banks’ action under scrutiny. Meanwhile the political impasse could still impede the articulation and implementation of effective fiscal policies and long-needed incentives to private investments in the “real” sector.

What is important to note is that the policies implemented in the years after the Great Financial Crisis, while absolutely necessary to save the sound functioning of the financial system in the immediate aftermath of the crisis, have ended up contributing to the current problems distorting liquidity and valuations on major segments of financial markets (government bonds, credit). They have added further divisions to the long-term trends of wealth and income inequality and sluggish growth with disappointing progress in employment, which have been in place for many years, and which electorates are starting to rebel against, not only in the UK, but also in the rest of Europe and the US.

A Vote against Exclusion
The vote for a Brexit is better interpreted as a vote against exclusion (from the benefits of globalization, financialization of the economy, and so on) than a vote against Europe per se.

Seen in this light, the second question, about the long-term future of the European integration project, is not a question around the institutional mechanisms of “in” or “out” of Europe. It is a more existential question about the benefits, in terms of economic and social welfare, for European citizens, stemming from a more (or less, depending on the views) united Europe. It is the real question that European leaders and citizens will have to solve in the next few years, radically rethinking the “raison d’etre” of a European integration, and the consequent economic, social and security (both internal and external) policies.

A Historical Crossroads
We do not have any ambition to answer this question in these pages. We just observe that Europe currently stands at a historical turning point and we believe there (logically) are two possible, but opposite, outcomes:

  • The first is a move towards a broader fragmentation of the EU, resulting in the break-up of the free trade market and also in the failure of the long-term project of a political Union.
  • The second is to see a renewed effort towards a higher political integration, beyond the pure monetary and economic integration. Only in the next several months we will understand which of the two roads Europe will take.

Turning to the investment implications, in the immediate future political leaders (not just in Europe) have to face the growing discontent of their electorates, which underpins not only the increase of anti-EU sentiment, but of a more general rise of populism, anti-immigrant sentiment and so on.

As such, it is possible that part of the political agenda of “moderate” leaders will have to include a portion of the populist agenda such as: an increase in taxation of corporations and higher earners, protectionism (i.e. import tariffs), and an increase of welfare benefits for low earners (i.e. minimum wages). All this means less growth and downward pressure on corporate profitability, which is a negative factor for equity exposure.

On the other side, we believe that monetary policies engaged in negative rates and QE for a longer period mean that a larger part of the bond universe will remain in negative (or close to zero) yield territory.

Finally, it is quite likely the adjustment mechanisms during the phase of transition will take place through the exchange rate mechanism, especially if monetary policies of different areas remain, at least partially, divergent.

Opportunities for Active Managers
Consequently, the investment landscape is less than exciting. But it does not mean that long-term opportunities, that can be exploited though active management, will not exist. Actually, we think that active management will have an edge over passive in a world of zero or low beta , where most, if not all, total returns should come from alpha.

The current market dislocation may create opportunities for active managers to identify undervalued companies and sectors that may be unjustifiably penalized in this phase of market turmoil.

In the meantime, we remain committed to manage the risk side of the equation in order to preserve, as much as possible, the stability of our client portfolios and to take all the decisions needed to mitigate the current volatility.

Column by Giordano Lombardo.

Tax Efficiency Drives Less than a Quarter of High Net Worth Offshore Investment

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Tax Efficiency Drives Less than a Quarter of High Net Worth Offshore Investment
Foto: Alessandro Caproni . La optimización fiscal solo provoca el 23% de las inversiones offshore

Despite the commonly-held belief that tax considerations primarily drive offshore investment, only 23.2% of global high net worth (HNW) wealth is invested offshore for tax reasons, while 24.1% derives from HNW individuals seeking access to a greater range of investment options, according to financial services research and insight firm Verdict Financial.

The company’s latest report states that wealth managers need to gain a deeper understanding of the drivers that are prompting HNW investors to look for new places to store their fortunes. Indeed, HNWI invest offshore for a multitude of reasons, which often depend on geographic and demographic factors, as well as political, economic or monetary conditions in their country of residence.

Verdict Financial’s senior analyst Heike van den Hoevel notes that, fueled by recent scandals and increased media attention, the word “offshore” is overwhelmingly associated with tax avoidance or even evasion. However, while reducing one’s tax bill is certainly a consideration for many HNW individuals looking at offshore investment – especially among those in countries with high tax rates or a complex tax system – it is not necessarily the primary consideration.

Heike explains: “Wealth managers need to understand that there is no single reason driving HNW offshore investment, and that providers have to factor in pronounced regional differences when designing their offshore propositions. For example, German HNW investors, who traditionally only invest a small proportion abroad, have been increasing their offshore holdings, mainly due to the lack of returns that can be earned at home, while HNW individuals in South Africa have been eager to channel wealth offshore to escape currency volatility in their own country, which suggests that offering hedging tools is essential.

The firm believes that local wealth managers would do well to offer a wider range of investment funds providing exposure to international markets to avoid losing funds to offshore providers. On the flipside, providers looking to attract offshore wealth should highlight more beneficial investment conditions in their country.

Only 23% of 10m+ Clients Would Recommend Their Current Wealth Manager

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Only 23% of 10m+ Clients Would Recommend Their Current Wealth Manager
Foto: Mirosław Legęza . Solo el 23% de los clientes con más de 10 millones recomendaría a su wealth manager

Only 39% of clients are likely to recommend their current wealth manager, falling to 23% among US$10m+ clients, according to the report ‘Sink or swim: why wealth management can’t afford to miss the digital wave’, published by PwC, based on a survey in Europe, North America and Asia.

Wealth management is one of the least tech-literate sectors of the financial services industry, and what is currently on offer is sharply at odds with what their clients, high net worth individuals, expect. When HNWIs were asked what they value most about their current advisor/wealth manager, their technical capabilities and digital offering ranked just eighth out of 11 options.

The work also finds that two-thirds (69%) of HNWIs use online/mobile banking, more than 40% use online means to review their portfolio or investment markets and over one in three are already using online services for portfolio management.

Demand among HNWIs for finance-related technology is, surprisingly, similar across both younger and older HNWIs, the exception being portfolio management, where under-45s are markedly more interested in managing investments online. Moreover, 47% of those who do not currently use robo services would consider using them in the future.

Over half of HNWIs surveyed believe it is important for their financial advisor or wealth manager to have a strong digital offering– a proportion that rises to almost two-thirds among HNWIs under 45 and in Asia. Where HNWIs are digitally confident, expectations that wealth managers should be technologically proficient are higher still.

On the other hand, two-thirds of wealth relationship managers do not consider robo-advisors a threat to their business. Moreover, they repeatedly insist clients do not want digital functionality, directly contradicting the importance their clients place on it.

 “This conflict within wealth management firms, combined with a client-base that feels only weak affiliation to its chosen providers, is creating a sector that is now acutely vulnerable, to digital innovation from FinTech incomers, including robo-advice services,” says Barry Benjamin, Global Asset and Wealth Management leader at PwC.

In PwC’s view, to survive, wealth management firms must accelerate efforts to adopt a comprehensive digital infrastructure, harness the potential of digital, and be willing to partner strategically with FinTech innovators.

Benjamin concludes:

“Wealth relationship managers enjoy high levels of trust among their client base. They are already recipients of a depth and breadth of data and insight spanning both financial and non-financial aspects. Any future wealth management model needs, without question, to retain this human aspect.

“However, in an increasingly complex world where the investment office may, for example, have to evaluate more than 200 different investment products for a client, and where clients are also aware of what automated technology can do in the investment advisory space, technology will be vital to keep the job both do-able and scalable for a growing audience.

 

Argentina-based Online LatAm Real Estate Platform Properati Raises 2 Million Dollars

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Argentina-based Properati, the Latin American online and mobile solution for the real estate market, announced it has received a US$ 2 million investments from Neveq II, NXTP Labs, and Telor International Limited. With this new round the company has raised a total investment of US$ 4.2 million since it was founded in February 2013 and plans to consolidate its regional presence in Mexico and Brazil.

The company will use these funds to expand and consolidate its regional presence in key markets like Mexico and Brazil, and to continue developing innovative solutions to help the Real Estate industry become more efficient in their sales processes.

Properati already has over 1 million properties published in Brazil and almost 2 million in LatAm, covering a significant area of the real estate market in those countries and the region, with an innovative business model where clients only pay for the qualified leads they receive, and users may browse an ad-free site.

Regarding the fund’s investment in Properati, Ariel Arrieta, NXTP Labs co-founder and CEO, stated that: “Properati’s product is the most efficient way for brokers and developers to generate qualified leads and convert them into sold inventory. Over the last 12 months the company has made a significant progress in markets like Brazil and Argentina, with a clear value proposition for its clients, and we are happy to support their next wave of expansion into Mexico and other Latin American markets”.

In addition, Properati has announced that Ariel Muslera will join the board of the company. Muslera is a specialist in fundraising and business strategy, and has extensive experience as advisor in different startups.

The American Dream: Happiness and Security Are Valued Considerably More Than Wealth

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The American Dream: Happiness and Security Are Valued Considerably More Than Wealth
Foto: Raúl A.- . El sueño americano: la felicidad y seguridad son más valoradas que la riqueza

According to a research recently released by Northwestern Mutual, two-thirds (66%) of U.S. adults believe that they can attain ‘The American Dream’, and only 16% feel it is out of reach.  That said, the study also revealed some interesting nuances about how perceptions of The American Dream have changed, and not just generation over generation. A third (31%) of Americans say their definition of The American Dream has changed in just the last five years; and more than half (57%) say their view of The American Dream is different than how their parents viewed it.

In today’s view of The American Dream, happiness and security are valued considerably more than wealth, opportunity and moving up in social class.  When asked about the most defining characteristics of The American Dream today, the top two answers were: “Having a happy family life” (59%); and “Being financially secure” (58%).

This far outweighed some of the more traditional notions of The American Dream, including: “Having more opportunities than my parents’ generation” (18%); “Having wealth/making a lot of money” (11%); and “Moving up in social class” (3%).

Interestingly, a full three-quarters of Americans (74%) say they would not swap the lifestyle and financial situation they have today for what their parents had when they were the same age. 

“The goal today seems to be more about outcomes – happiness, security and peace of mind rather than material wealth or the opportunity to advance,” said Rebekah Barsch, vice president of planning and sales at the firm.  

Financial Insecurity 
While long-term optimism in the attainability of The American Dream is positive, there is also considerable evidence showing that many people do not feel financially secure in the present, and are not bringing high levels of discipline to their financial planning.  The study found that nearly a third of U.S. adults (29%) said they do not feel financially secure; Only one in five (21%) Americans consider themselves to be “highly disciplined” financial planners; A third (34%) consider themselves “disciplined” planners; Another third (33%) consider themselves “informal”; And more than one in ten (12%) “do not plan at all” and “have not set any financial goals”. 

New FOX Private Investor Council for Sophisticated Investors

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New FOX Private Investor Council for Sophisticated Investors
Photo: Karen Roe . FOX presenta el "Private Investor Council", para inversores sofisticados

Family Office Exchange (FOX), a global membership organization of enterprise families and their key advisors, recently announced the formation of the FOX Private Investor Council, a new Council-level membership specifically for sophisticated investors who make their own investment decisions and consider different risk and reward dynamics than most other investors. This membership allows them to collaborate with other independent investors to share ideas and take advantage of the latest thinking brought to the table by selected industry experts.

“The members of this Council are primarily focused on their investing activity, and they are the ultimate decision makers,” said Alexandre Monnier, president of FOX. “They operate with great independence but know that they would benefit from having a working group of other top-notch practitioners to test their ideas, stimulate their thinking, and benchmark their results. That is the need this Council serves.”

“The advantage of belonging to the FOX Private Investor Council is that there is a constant stream of new ideas flowing into the discussion,” added Karen Clark, managing director at the organization and leader of this Council. “The quality of the group is not limited to the experience of those in the room which is considerable in the first place. Cutting edge ideas are brought into the discussion by experts to elevate the discussion.”

The Council will meet twice a year. An April meeting will coincide with the FOX Spring Global Investor Forum in San Francisco and a September meeting with the FOX Autumn Global Investor Forum in New York City.

Councils are the highest level of engagement at FOX and approximately 30% of members belong to one of the 12 different Councils, which provide heightened interaction among closely matched peers who are working through a relevant curriculum designed by FOX to foster their personal and professional skills.

 

With the MIFID II Delay, Industry Now has More Breathing Room

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The European fund and asset management industry met on 16 and 17 of June in Malta, at the occasion of EFAMA’s Annual General Meeting. Hosted by the Maltese Funds Industry Association (MFIA), the AGM provided an opportunity for EFAMA members to discuss the investment and regulatory landscape and to exchange views with representatives from the European Commission and the Maltese Financial Services Authority.

The AGM marked the end of a first year under the mandate of EFAMA President Alexander Schindler, Member of the Executive Board of Union Asset Management Holding AG. During this time, the European asset management industry continued to grow, with 2015 being a record year and net sales of European investment funds rising to an all-time high of EUR 734 billion.

Schindler reported on the activity highlights during his first year, mentioning that the overarching EU initiative of the Capital Markets Union is a welcome, ambitious project which highlights the key role asset managers can play in providing alternative funding sources and channelling savings and investments into long-term projects. In the same vein, the European asset management industry, remains fully committed to the idea of developing a Pan-European Personal Pension product (PEPP). He commented: “Much has been done in recent years in the regulatory field. Much remains to be done in terms of implementing and applying these new regulations. With the MIFID II delay, industry now has more breathing room and is hands-on in preparing to apply the new rules.

According to EFAMA, the application of the new PRIIP KID rules remains a major issue, however, it should be done right for the sake of investors. “It serves no one’s purpose – and certainly not the investors’ interests – to rush through the Level-2 process.”

On the issue of personal pensions, they mentioned that “people need to start saving earlier, save more and save for longer, and the PEPP can address the current savings gap. Building on the excellent work done EIOPA, we hope the European Commission will concur that the creation of a PEPP would create invaluable benefits for EU citizens and the European economy”.

During the general assembly, EFAMA also welcomed two new National Associations as full members: the Cyprus Funds Association (CIFA) and the Croatian Association of Investment Fund Companies. Both have been members of EFAMA with observer status since June 2014.

Peter De Proft, Director General of EFAMA commented: “We are very pleased to see more full members joining our family. Dialogue, feedback, interactions and good governance are key elements in the smooth running of a European association. We are looking forward to working with the Cyprus and Croatian associations, and to continue to grow our membership and reach to feed into our increasingly constructive discussions with European institutions”. Adding that “in 2015, EFAMA and its members have had to begin adapting their modus operandi and will no doubt have to undertake further adjustments as the regulatory implementation stretches into the horizon. Some priorities, however, do not change: nine years after the start of the global financial crisis, we need to concentrate even more on performance in the interest of our investors.”

Kenneth Farrugia, Chairman, Malta Funds Industry Association (MFIA), commented: “The Malta Funds Industry Association is delighted to have been given the opportunity to host this prestigious event in Malta. The Association’s membership with EFAMA enables the MFIA to be an active participant in the multi-faceted developments shaping the European Funds Industry, with the end benefits being relayed to the members of the Association in Malta. Moreover, this provides an excellent platform for the Association to exchange views with other Associations on matters of common interest, share best practices and to analyse and monitor the impact of any significant new developments for the interest of the local industry.”

What Happened to the Bull Market?

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What Happened to the Bull Market?
Foto: TurboSquid 3D printing. ¿Qué le pasó al mercado alcista?

According to Russ Koesterich, Head of Asset Allocation for BlackRock’s Global Allocation Fund, “the bull market has stumbled, but that doesn’t mean we are headed towards a bear market.”

Indeed stocks suffered a horrific sell-off last Friday following the surprise vote by the UK to exit the European Union. But even before the Brexit vote, stocks had been losing steam. U.S. large cap stocks have now gone well over a year without making a new high. The S&P 500 is trading right where it was in the fall of 2014. Small cap stocks have performed even worse. The Russell 2000 bounced sharply off of the February lows, but small caps remain roughly 10% below their 2015 peak.

What happened to the bull market? Koesterich believes that three trends help answer that question, which he explains in his company’s blog:

Stocks got expensive
U.S. stocks are not in a bubble — valuations remain significantly below the peak in 2000 — but that is not the same as being cheap, or even fairly priced. At over 19x trailing earnings stocks are trading in the top quartile of their historical valuation range. True, stocks still look cheap relative to bonds, but it is worth considering why. Bond yields are low because nominal growth is remarkably weak, not a great environment for corporate earnings. In addition, central banks have increasingly treated bond markets as yet another manifestation of monetary policy. Bond yields have been driven lower not just by the Federal Reserve’s (Fed’s) quantitative easing (QE), but more recently by the behavior of other central banks. As the European Central Bank and the Bank of Japan have driven yields into negative territory, U.S. bonds have become more attractive to foreign buyers, pushing yields still lower. Stocks are cheap relative to bonds because bond yields reflect little growth and aggressive central banks.

Financial conditions have become less benign
Interest rates, both nominal and real (i.e. after inflation), are incredibly low, but other measures of financial conditions are less benign. While the dollar is trading roughly where it was a year ago, it is up more than 20% from its 2014 lows. A stronger dollar is a de facto monetary tightening and a headwind for corporate earnings. Other measures also indicate tighter financial conditions. Credit spreads have narrowed from their recent peak, but high yield spreads are roughly 200 basis points wider than they were two years ago. Finally, liquidity has become harder to find, as demonstrated by the recent freeze in IPOs.

The tailwinds abated
Much of the stock market gains in 2012 and 2013 were driven by multiple expansion on the back of aggressive monetary stimulus. Between the market low in 2011 and the end of 2014 the price-to-earnings ratio on the S&P 500 expanded by over 40%. Put differently, as central banks, including the Fed, embarked on an increasingly aggressive series of monetary experiments investors responded by consistently paying more for a dollar of earnings. However, since 2014, QE has ended and monetary stimulus by other central banks, notably the Bank of Japan and European Central Bank, is proving less effective in stimulating asset prices, outside of European credit.

Where does this leave investors? “The good news is that none of these conditions signal an imminent bear market. Valuations are high, but have typically been higher at market peaks. The dollar has stabilized, which should take some pressure off of corporate earnings. Unfortunately, with central bank policy increasingly impotent and valuations elevated and political risk on the rise investors need to recalibrate their expectations. Consistent years of double digit returns can be viewed as borrowing returns from the future. It appears that future is now, suggesting lower returns today.” He concludes.

Funds Processing Rates Reach New Levels of Automation

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The European Fund and Asset Management Association (EFAMA) today published in cooperation with SWIFT, a new report on the evolution of automation and standardisation rates of fund orders received by transfer agents (TAs) in the cross-border fund centres of Luxembourg and Ireland in 2014.

The report confirms that the automation rate and the use of the ISO standards in the fund industry increased to 82.6% (from 79.8% in December 2013), reaching a new all-time high.

The report is part of an on-going campaign by EFAMA and SWIFT to highlight the advancement of automation and standardisation rates of orders of cross-border funds. 29 TAs from Ireland and Luxembourg participated in this survey.

The total automation rate of processed orders of cross-border funds reached 82.6% in the last quarter of 2014, which represents an increase of 2.8 percentage points (p.p.) compared to the fourth quarter of 2013. The use of ISO messaging standards rose by 4.5 p.p., while manual processes and FTP rates dropped to 17.4% (-2.8 p.p.) and 33.2% (-1.7 p.p.) respectively, in the same time period.

The total automation rate of orders processed by Luxembourg TAs reached 81.3% during Q4 2014, compared to 76.6% in Q4 2013.The ISO automation rate remains stable at 57.9% in Q4 2014. The rate of proprietary FTP increased to 23.4% against 18.8% in Q4 2013, while manual orders decreased to 18.7% against 23.4% in Q4 2013.

The total automation rate of orders processed by Irish TAs remains stable with 85.6% in Q4 2014 compared to Q4 2013.

Peter De Proft, EFAMA Director General, says: “As we have seen in previous years, the funds industry continues to move towards more automation and standardization in the processing of cross-border fund orders.  By relying less on manual processing, fund managers thus increase the efficiency of their operations, which helps reduce their overall costs and increases the potential return of their funds, and is a very positive development.”

Fabian Vandenreydt, Head of Markets Management, Innotribe and the SWIFT Institute, SWIFT, adds: “The industry is making great strides towards full automation of the funds order process.  Similar to other business areas, the adoption of standards and the move towards automation significantly reduces the costs and risks commonly associated with manual processing.  It is great to see comparable progress in the funds industry, particularly the work SWIFT has done in collaboration with EFAMA, which is clearly paving the way to more efficient back office operations across the funds distribution process.”

Funds Processing Rates Reach New Levels of Automation

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The European Fund and Asset Management Association (EFAMA) has published in cooperation with SWIFT a new report on the evolution of automation and standardisation rates of fund orders received by transfer agents (TAs) in the cross-border fund centres of Luxembourg and Ireland in 2015.

The report is an on-going campaign by EFAMA and SWIFT to highlight the advancement of automation and standardisation rates of orders of cross-border funds. 29 TAs from Ireland and Luxembourg participated in this survey.

The report highlights include that torder volumesincreased by 11% in 2015, bringing the total volume processed by the 29 survey participants to 34.1 million orders last year.

The total automation rate of processed orders of cross-border funds reached 85.4% in the last quarter of 2015, which represents an increase of 2.8 percentage points (p.p.) compared to the fourth quarter of 2014. The use of ISO messaging standards rose by 1.8 p.p. to 51.2%, while the use of manual processes dropped to 14.6% (-2.8 p.p.) in the same time period.

The total automation rate of orders processed by Luxembourg TAs reached 82.9% in the last quarter of 2015 compared to 81.3% in the last quarter of 2014. The ISO automation rate increased from 57.9% in Q4 2014 to 65% in Q4 2015, while the use of proprietary ftp decreased from 23.4% in Q4 2014 to 17.9% in Q4 2015.

The total automation rate of orders processed by Irish TAs increased to 89.7% in the fourth quarter of 2015, from 85.6% in the fourth quarter of 2014. The use of manual processes falls down to 10.3% in Q4 2015 compared to 14.4% in Q4 2014.

Peter De Proft, EFAMA Director General, notes: “The continuous progress towards ISO adoption and the impressive 15% drop in manual processing of funds orders confirm that the European investment funds industry continued to improve the efficiency of its back-office operations in 2015. This is tangible proof of the industry’s commitment to reduce operational risks and to ensure ever-improving services for its clients.”

Fabian Vandenreydt, Global Head of Securities, Innotribe and the SWIFT Institute, SWIFT, adds: “Back in 2009, when we launched the first EFAMA-SWIFT report, we, together as an industry, had established an objective to reach 80% of automated cross-border fund orders, which seemed realistic, yet ambitious.

Today, with more than 85% of cross-border funds orders automated, the ongoing progress of the transfer agent communities of Luxembourg and Ireland is a testament to the commitment of these markets to become more efficient for the benefit of its clients, and to alleviate the high costs and risks associated with manual processing. Along with the substantial increase of funds order volumes (which progressed by 11% compared to 2014), it is also encouraging to note that, when TAs are setting up new links with new order givers, ISO adoption is, more than ever, the first choice.

With EFAMA’s recommendation of a single ISO standard to be used in the funds industry, we are clearly moving in the right direction, and now is the opportunity to focus on the potential next buckets of automation, namely for transfers and account openings, where we see the biggest potential for standardisation.”