The future of wealth management will be shaped by scale, productivity, and growth, with a focus on innovation and flexibility in the face of increasing competition. Jim Crowley, Senior Executive VP and Global Head of Pershing emphasized the importance of technology and data, highlighting the potential vulnerability of those who fail to adapt. At the INSITE24 inaugural keynote address in Nashville, the conversation underscored the need for wealth managers to stay ahead of the curve and embrace new technologies to remain competitive and relevant.
This year marks BNY Mellon’s 240 anniversary, and Pershing’s classic yearly INSITE gathering is breaking records hosting more than 2,100 wealth managers from over 21 countries.
Delivering Exceptional Products and Services
Crowley emphasized the importance of delivering the best products and services to clients. This means providing solutions that meet their evolving needs and expectations, and continuously improving the overall client experience. By doing so, BNY Mellon can demonstrate its commitment to delivering value to its clients and build trust in the process.
Emily Schlosser, Chief Operating Officer at BNY Mellon Pershing, highlighted the importance of investing in areas of the business that clients find most valuable. According to Schlosser, technology and data solutions are high priorities for clients, and BNY Mellon should continue to invest in these areas to stay ahead of the curve. This includes leveraging innovative technologies and data solutions to provide more efficient and effective services to clients.
Strengthening Partnerships with Advisors
Crowley also emphasized the importance of working closely with advisors to understand their challenges and customize solutions that meet their needs. By partnering with advisors, BNY Mellon can leverage its combined scale and resources to invest in innovative technologies and data solutions, and collaborate on initiatives that help advisors operate more efficiently and profitably at larger scale.
In addition to technology and data solutions, other areas of the business that clients may find valuable include trading, lending, investments management, and private banking services. By providing a comprehensive range of services through its integrated platform, BNY Mellon can deliver more value to its clients and build trust in the process.