Schroders has strengthened the family office segment in Argentina and Uruguay with the appointment of Rafael Cantisani as Head of Wealth and Family Offices for both countries. According to the asset manager, this decision is part of the company’s strategy to promote sustained growth and better adapt to the constantly evolving needs of its clients.
A year ago, Schroders undertook a major restructuring of the Client Group, a team of professionals from across the organization that now includes Sales, Business Development, Client Experience, Marketing, and Communications teams. The firm notes that this new unit aims to ensure a smooth and personalized service for Schroders’ clients while collaborating with investment teams to deliver the best results.
Regarding client segmentation, redefinitions were also made: historically, Schroders grouped clients into Institutional or Intermediary categories. Now, the company is focused on four key segments: pension funds, insurance companies, wealth management, and long-term asset owners, which include family offices.
This client-centric strategy aims to provide a service more suited to the specific needs of each client, seeking to tailor its messages and services to the particularities of each segment.
As part of this restructuring, Rafael Cantisani, who previously served as Sales Director – Intermediary, will now hold the dual role of Head of Wealth and Family Offices for Argentina and Uruguay.
“I am excited to continue growing professionally at Schroders and have the opportunity to drive growth in this segment. In this role, I will be responsible for overseeing and strengthening relationships with high-net-worth clients and family offices, as well as developing personalized investment strategies to meet the specific needs of clients in both countries,” said Rafael Cantisani, Head of Wealth and Family Offices for Argentina and Uruguay.
Mariano Fiorito, Country Head for Argentina and Uruguay at Schroders, added: “Rafael has been part of the Schroders team for over six years, and his appointment as Head of Wealth and Family Offices for Argentina and Uruguay represents a strategic step for the company. His deep market knowledge and experience in the region are essential for strengthening our client relationships and expanding our service offerings in these key countries.”
The restructuring of the Client Group and the strategy of segmenting clients based on their specific investment needs highlight Schroders’ commitment to excellence and adaptability in a constantly evolving and challenging market.